Terms & Conditions

About Lola's Salon

Lola's Salon is a ladies-only hair and beauty salon offering professional hair and beauty services, including hair styling and cutting, hair colouring, balayage, keratin treatments, hair treatments.

We also offer bridal and party hairstyling, professional makeup, manicures and pedicures, facials and body treatments, waxing, eyebrow threading and shaping, and massage treatments.

You can also find a selection of hair and beauty products to complement our services and support your beauty routine at home.

Appointments

Appointments can be requested through our website or through the contact methods provided by Lola's Salon.

An appointment is confirmed once it has been accepted by the salon. Please provide accurate contact information and any relevant details about the service you require.

We ask clients to arrive on time. Late arrival may reduce the time available for your treatment and, in some circumstances, your appointment may need to be rescheduled.

Cancellations & Rescheduling

If you need to cancel or change your appointment, please let us know as early as possible.

Our cancellation, rescheduling, deposit and no-show policies may vary depending on the service. Any applicable requirements will be communicated at the time of booking.

Repeated late cancellations or missed appointments may affect future bookings.

Treatments & Patch Tests

Some hair and beauty treatments may require a consultation, patch test or other preparation before the appointment.

Please inform us of any relevant allergies, sensitivities, previous reactions or other information that may affect your treatment.

Lola's Salon reserves the right to modify or decline a treatment where it may not be suitable for the client.

Results may vary depending on individual factors, including hair condition, previous colour or chemical treatments, skin type and other personal circumstances.

Prices & Payments

Our prices may change from time to time. The applicable price will be confirmed at the time of booking or purchase.

Any additional services or charges will be discussed with you where reasonably possible before proceeding.

Payment must be made using the payment methods accepted by Lola's Salon.

Products

Product availability may vary and we cannot guarantee that all products shown on our website will always be in stock.

Please follow the manufacturer's instructions when using any product purchased from Lola's Salon.

If you are unsure whether a product is suitable for you, please speak to a member of our team before purchasing or using it.

Website Information

We aim to keep our website information accurate and up to date. However, services, prices, product availability, opening hours and other information may change without notice.

Images shown on our website, including those in our Lookbook, are examples of our work. Actual hair and beauty results may vary between clients.

Privacy

Any personal information provided when using our website or booking an appointment will be handled in accordance with our Privacy Policy.

Please review our Privacy Policy for information about how we collect and use your personal information.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our services, policies or legal requirements.

The latest version will always be available on our website.